Refund Policy
At Wevvai, we provide customized digital services.
1. General Policy
Due to the nature of digital and customized services:
- All advance payments are non-refundable once project work has commenced.
- No refunds shall be provided for completed milestones.
2. Cancellation Before Work Begins
If cancellation is requested before project commencement, refund eligibility will be evaluated and may be processed after deducting administrative charges.
3. Duplicate or Erroneous Payments
If a duplicate payment is made due to technical error:
The excess amount will be refunded within 7–10 business days after verification.
4. Non-Refundable Services
The following are strictly non-refundable:
- Domain registrations
- Hosting purchases
- Third-party software licenses
- API subscriptions
5. Refund Processing
Approved refunds will be processed through the original payment method.
For refund queries, contact:
[email protected]